Online Training Health & Safety Basic Fire Safety Awareness for Care Homes Approved by RoSPAThis course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment. This course is a variation on the Basic Fire Awareness course that contains information that is specific to employees of care and residential homes. £ 25 per license Fire Marshal for Care Homes Approved by RoSPANote: This course requires Adobe Flash Player. The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. – Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses. This course is a variation on the Fire Marshal course that contains information that is specific to employees of care and residential homes. £ 35 per license Business Skills Data Protection in the Workplace Approved by CPDIf you or your organisation handles personal information about individuals you have legal obligations to protect that information. The benefits of good data safety are numerous and include, good business practice, the protection of people’s rights and the protection of your organisations reputation. £ 35 per license Conflict Resolution in the Workplace Approved by CPDThis course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it. £ 35 per license Equality, Diversity and Discrimination Approved by CPDIn this course we’re going to be discussing two topics, ‘equality’ and diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace. £ 35 per license Stress Management Approved by CPDThis course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress. £ 35 per license Time Management Approved by CPDWe’ve all experienced that feeling of having more work to do than we can possibly complete in the time we have. This can lead to increased stress… dissatisfaction… and demoralisation…This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference. £ 35 per license Facebook for Business Approved by CPDUsing Facebook in your business is about providing an effective means for your customers to interact with you and connect their friends to your business. Recommendation is the most powerful way a potential customer can be connected to a business, particularly when it’s being recommended by a friend. So if you know that a trusted friend likes a particular brand, you’re much more likely to engage with that brand. £ 35 per license LinkedIn for Business Approved by CPDLinkedin is a very valuable tool to find the key decision makers within certain companies. It’s used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch, making such contact much more effective. £ 35 per license Twitter for Business Approved by CPDUsing Twitter successfully requires a significant commitment of time – being active is key to your success. It’s all about the image you create, and the best-viewed companies are the responsive ones. £ 35 per license Social Media for Business Approved by CPDThis course is designed to assist people in business to understand how social media techniques can be used as an effective business marketing tool. The object is to provide sufficient information to enable you to develop a social media strategy for a business and implement that strategy personally or through the informed engagement of third party specialists. £ 65 per license SEO for Business Approved by CPDRight now, potential customers will be searching for your products and services – and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your visitor traffic into revenue. When it’s done well, search engine marketing can give search engines exactly what they need to put your website in a prime position on Search Engine Results Pages. £ 65 per license Leadership Skills Approved by CPDA leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role. £ 35 per license Presentation Skills Approved by CPDThis course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make. £ 35 per license Project Management Approved by CPDThis course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more. £ 35 per license Customer Service Approved by CPDThis course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. £ 35 per license Negotiation Approved by CPDThis course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator. £ 35 per license Disciplinary Procedures Approved by CPDThis course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals. £ 35 per license Anti-Harassment and Bullying Policy Approved by CPDThis course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course. £ 35 per license Effective Delegation Approved by CPDThis course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more. £ 35 per license The Principles of Performance Management Approved by CPDIn formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams. £ 35 per license Health & Social Care Safeguarding Children Approved by CPDSafeguarding is a term that describes the work and processes undertaken to minimise and manage the risks involved to vulnerable children. During this training video you will hear many facts, figures and details surrounding the risk to children, the types of abuse suffered, how to recognise the signs of abuse and key safeguarding legislations put in place to minimise the abuse of children. £ 35 per license Safeguarding Adults Approved by CPDThis course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support, either as a paid professional or a volunteer. You and the organisation you work for must take appropriate measures for the protection of adults in your care, while still ensuring they are supported and empowered. This course can bring you one step closer to being able to do this. £ 35 per license Introduction to the Safe Handling of Medicines Approved by CPDThis Introduction to the Safe Handling of Medicines course will start by explaining the key terminology used when handling medicines. It then goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much more… £ 25 per license Understanding your Role in Care Approved by CPDThis course will define social care and talk about why people choose it as a career and what its goals and objectives are. It will also cover job descriptions, person centred care, understanding code of practices and the basics of government legislation. Finally it will touch on dealing with conflicts at work. £ 25 per license Mental Capacity Act and Deprivation Of Liberty Safeguards Approved by CPDThis course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times. £ 25 per license Dementia Awareness Approved by CPDThis course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways. It also covers strategies to use with clients with dementia and dealing with challenging behaviour. The course is intended for anyone who works with or around people that may be suffering with dementia. £ 25 per license Infection Control Approved by CPDThis course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about the legislation that applies to infection control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more… £ 25 per license Mental Health Awareness Approved by CPDThis course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions. As well as providing some practical advice on how you can work effectively with those affected by these conditions. £ 25 per license Nutrition and Hydration Approved by CPDThis course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition and the steps you can take to deal with this condition. £ 25 per license End of Life Care Approved by CPDThis course will provide you with information about what to expect, how to handle some of the emotions associated with this time, and working with the other professionals involved in end of life care. £ 25 per license Positive Handling in Schools This course will start by looking at some examples and statistics which highlight the seriousness and extent of aggressive pupil behaviour, it will then go on to explain how you can identify the stages of aggression and provide some tips on how you could de-escalate a pupil before they lash out. It also looks at where the law stands on this subject and finally best practice in theory if you ever do need to restrain a pupil. £ 25 per license Your Personal Development The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more. £ 25 per license Person-centred Care This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting. It starts by explaining what we mean by person centred care and where this term originated. It then goes on to analyse the values represented by person centred care and explains why care should be as much as possible tailored to each service user. Finally it will give you an overview of care plans, daily reports, the importance of obtaining consent and much more. £ 25 per license Dignity and Privacy Approved by CPDThe course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected. £ 25 per license Prevent Duty Approved by CPDThis course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more. £ 25 per license Learning Disability Awareness This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. It will also discuss overcoming the stigma attached to learning disabilities and much more. £ 25 per license Handling Information in a Care Setting Approved by CPDAt the end of this course you will be able to understand the need for secure handling of information in social care settings and you will know how to access support for handling information in those settings. £ 25 per license Candidate Login Business Login Free Trial Registration Our CPD and RoSPA approved courses are owned by VideoTile Learning Ltd and are distributed under licence.